Frequently Asked Questions (FAQs)
Mattress and Bedding Care
How can I tell if I need a new mattress?
Trust your body! If you wake up with aches and pains that linger throughout the day, it’s a sign your body isn’t getting the proper rest and support it needs during the night.
How long should my bedding last?
How do I take good care of my mattress?
Follow these tips to keep your mattress in top condition:
- Don't jump on it: Avoid letting kids use your mattress as a trampoline.
- No boards: Never place a board between the mattress and foundation.
- Dispose of the old: When you buy a new mattress, dispose of your old one rather than passing it on.
- Don't bend it: Avoid bending or folding your mattress.
What is the best way to clean my bedding?
Should I replace my divan when buying a new mattress?
Buying the Right Product
How do I choose the best mattress for me?
- Size: Ensure the mattress is large enough for free movement. Couples should opt for a Queen or King size.
- Comfort: Look for superior cushioning and support.
- Budget: Invest in the best mattress you can afford; it’s a healthy investment.
What are the mattress sizes available?
Local Sizes:
- Single: 91cm x 191cm
- Super Single: 107cm x 191cm
- Queen: 152cm x 191cm
- King: 183cm x 191cm
Europe Sizes:
- Single: 91cm x 198cm
- Super Single: 122cm x 198cm
- Double: 137cm x 198cm
- Large Double: 152cm x 198cm
- Queen: 163cm x 198cm
- King: 183cm x 198cm
American Sizes:
- Twin: 97cm x 191cm
- Full: 135cm x 191cm
- Queen: 152cm x 203cm
- King: 193cm x 203cm
- California King: 183cm x 213cm
Can I customize my mattress size?
Yes, Sleeppost offers custom sizing for mattresses. Contact our team for more information on how to order a made-to-measure mattress.
Which mattresses are provided at a low price?
- Bonnel Spring Mattresses
- HR Foam Mattresses
- Foldable Mattresses
- Latex Mattresses
- Memory Foam Mattresses
- Pocketed Spring Mattresses
- Continuous Coils Mattresses
What should I consider when purchasing bedding for children?
- Durability: Choose materials that can withstand frequent washing and wear.
- Comfort: Select soft, breathable fabrics to ensure a comfortable night’s sleep.
- Safety: Look for hypoallergenic materials to minimize irritation and allergies.
What features should I look for in a mattress for back pain?
- Support: Look for a medium-firm mattress that provides spinal alignment.
- Materials: Memory foam and latex are often recommended for their contouring support.
- Durability: Choose a high-quality mattress with a strong warranty.
Sleep Tips and Habits
How do I sleep better?
- Set a schedule: Maintain a consistent bedtime and wake-up time.
- Diet: Follow a regular diet.
- Warmth: Take a warm bath before bed.
- Relax: Read a book or listen to soothing music.
- Exercise: Stay active during the day.
What should I avoid when I can’t sleep?
- Eating heavy or spicy foods in the evening.
- Drinking excessive water before bed.
- Worrying in bed.
- Using your bed for activities like eating, reading, or watching TV.
- Taking long daytime naps.
- Exercising vigorously close to bedtime.
How can I create a better sleep environment?
- Lighting: Use blackout curtains to keep the room dark.
- Temperature: Maintain a cool and comfortable room temperature.
- Noise: Use white noise machines to block out disturbances.
- Declutter: Keep your bedroom free from distractions and unnecessary items.
How can diet affect my sleep quality?
- Avoid caffeine: Limit coffee or tea intake, especially in the afternoon.
- Healthy snacks: Opt for light snacks like bananas or almonds before bed.
- Stay hydrated: Drink water during the day but reduce fluid intake before bedtime.
Warranty and Guarantees
What does the warranty cover?
- Covers genuine structural defects, excluding normal wear and tear.
- Does not cover body impressions caused by natural material compression.
- Voided if the mattress is folded, saturated, burned, or soiled.
- Requires an adequate bed base and proper usage.
- Includes transportation and service fees for claims.
How do I make a warranty claim?
- Contact Sleeppost customer service with your purchase receipt.
- Provide a detailed description of the issue and supporting photos if necessary.
- Allow time for evaluation; claims are subject to terms and conditions.
What is excluded from warranty coverage?
- Issues arising from misuse or neglect, such as improper cleaning or storage.
- Normal wear and tear, including fading or pilling of fabrics.
- Damage caused by using the product without a proper foundation or support.
Can I transfer my warranty to another person?
No, warranties are non-transferable and apply only to the original purchaser.
How long is the warranty valid for Sleeppost products?
The warranty period varies by product. Please refer to the specific warranty details provided at the time of purchase.
Comparison and Value
How do I compare bedding?
Compare bedding by:
- Comfort, feel, and support.
- Store services and delivery options.
- Brand reliability and product warranties.
Why is it important to compare divans and mattresses?
The divan acts as a shock absorber and ensures proper support for the mattress. A brand new mattress placed on a worn divan wears out faster, reducing its lifespan and comfort.
How does Sleeppost ensure competitive pricing?
- Regular promotions and discounts.
- Exclusive partnerships with trusted brands.
- Transparent pricing without hidden fees.
Are there financing options available?
Yes, Sleeppost offers flexible financing plans for large purchases. Contact our team for details about installment options and eligibility requirements.
What should I consider when comparing mattress brands?
- Reputation: Look for well-reviewed brands with a history of quality products.
- Warranty: Ensure the brand offers comprehensive coverage.
- Material: Compare the durability and comfort features of different materials.
How do Sleeppost services compare to competitors?
- Free delivery on eligible orders.
- Flexible customization options for mattresses.
- Expert advice available online and in-store.
What makes Sleeppost promotions unique?
- Exclusive deals not available elsewhere.
- Periodic flash sales on best-selling products.
- Bundle offers that combine mattresses and accessories for added value.
